Custommer Care for your Air Condition

kundendienst

In order to correct faults reliably and quickly, qualified and trained staff are at your disposal. The equipment includes a modern fleet of vehicles with tools, measuring instruments and testing facilities, as well as the spare parts most commonly required, all for a speedy and economic repair.

A national and international service network is at the disposal of our clients, covered either by us or our service and sales partners.

Emergency service:

Even after business hours we do not let our clients down. We have a 24-hour service in place for emergencies:
You can reach our service technician under the following telephone number:

+49(0) 71 59 / 92 17 13

And that means 24 hrs a day, 7 days a week.

Spare Parts Service:

Thanks to the large range of parts in stock, we can dispatch all required spares same day. Standard packages up to 20 kilos are sent by the German postal service. Heavy and larger consignments are delivered by our own transport for delivery on time. For consignments outside the EU, we organise transport and the customs formalities.

Maintenance:

Maintenance serves the operation readiness and operative safety of cooling, air conditioning and heat pump units for optimal function and economic operation by energy saving and guarantee of fulfilment on the basis of the VDMA unified sheet 2486 1-6. Maintenance operations minimise damage and losses of every kind.

With a maintenance contract you have no worries. We take care of your equipment at regular intervals and inform you of its status. Our trained staff perform also the maintenance of the fire protection flaps in ventilation units and advise you of necessary repairs/servicing.

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